Refund policy
Effective Date: [14-01-2026]
At Tunisian Heroes, your satisfaction matters to us!
If you're not happy with your physical book order, we're here to help.
Physical Books
You may request a return or exchange within 14 days of receiving your order.
To qualify, the item must be unused and in its original condition.
💌 To start a return or exchange, email us at contact@tunisianheroes.com with your order number and reason.
Exchanges : If your book arrives damaged or defective, we’re happy to send a replacement at no extra cost.
Return Shipping : Customers are responsible for return shipping costs unless the item is damaged or incorrect.
Digital Products
Because digital downloads are delivered instantly, we do not offer refunds for digital products (e.g., printables, eBooks).
Important: We recommend using tracked shipping for any returns to ensure they reach us safely.
Thank you for being part of the Tunisian Heroes journey!